IT Infrastructure Support Sandton

IT Company in Sandton is looking for IT Infrastructure support to join their dynamic team. Candidate must be able to speak fluent Afrikaans and must have a valid passport to travel abroad to Australia, Europe and the US paid by the company.

Salary: Negotiable CTC with medical aid (Optional)


  • Matric
  • A+ and N+ Certification
  • MCITP or MSCE (Beneficial)

Purpose of the role:

  • Analyzing and interpreting the requests to ensure the classification, prioritization, and escalation of the requests are correct.
  • Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
  • Identification of failures and short-comings in the current processes and escalate with recommendations.
  • Addressing the issues logged by the clients in a professional and timely fashion.
  • Be responsible for receiving, validating and logging service requests.
  • Tracking and updating logged requests.
  • Service Desk / Server / Desktop Support
  • Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies
  • Ability to research and solve problems/challenges on a day to day basis
  • Must be able to adapt to change (Infrastructure and Environment)
  • Need to travel to clients site
  • International travel from time to time overseas (Australia, Europe, US)


  • Software Installation and configuration of desktop and laptops.
  • Active Directory
  • Exchange
  • System Centre
  • MS Server
  • MS Desktop operating system
  • MS Clustering technology
  • VEAM
  • VMware, VPN, IP, GRE tunneling
  • Linux and Red Hat Linux.
  • Networking and routing
  • Firewalls, services/protocols, IPS/IDS & Antivirus
  • Expertise in MS Windows editions and MS Office editions
  • Configuration and troubleshooting of workstations using multiple Remote applications.
  • Working knowledge of mail setup on mobile phone platforms (Android, IOS and other)
  • Support in testing and deployment of new applications and systems.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • End Point solutions – encryption, etc
  • SMTP/Email, SPAM, whitelisting, blacklisting, phishing and data loss prevention.



  • Only south Africans may apply
  • CV & Salary details to lea @ ictrecruit. co. za
  • Please note the company may give an assessment with the interview